Easily find answers to more than 100 frequently asked questions.
Categories of questions
You can also select the topics below to find what you are looking for.
Steer Well Auto is a UAE-based company that is transforming the peer-to-peer buying and selling of used cars into a technology-driven, hassle-free experience. Whether you are a buyer taking a test drive or a seller working with us, you’ll be helped through the steer well auto process in person by our friendly executives. We inspect every car we sell, putting it through a rigorous 150+ point mechanical inspection.We save you money, time, and the inevitable aggravation associated with buying or selling a used car. Find out more about us on our About page.
No matter where you are at the comfort of your home in harsh weather or other continents. We give you a choice to reserve the best deal. We will hold the car for 72 hours once it’s booked and will not sell, in these flexible hours you have flexibility to buy the best car in your own way and time.
Our platform tracks millions of data points on past and current prices, based on these data points, future prices are determined. We use this data to suggest listing prices to sellers, resulting in an honest and informed price for buyers. Our cost structure is lower because SWA is not a traditional dealer: due to our pricing being data based driven we do not inflate prices with the anticipation of negotiation like traditional dealerships this means all customers receive the same fair price for every vehicle listed on our site.
Steer Well Auto does not operate like a traditional dealership — we’re a technology company. Since technology is at our core, we have no dealer lot salesmen paid on commission and 36 years of experience. We are able to price our vehicles very competitively, often 5-30% lower than the traditional dealerships, so all savings and experiences are passed on to you.
Your order confirmation email will include all your details. If you can't find it, try checking your junk/spam mail and make sure that Steer Well Auto is on your safe senders list. If all else fails, you can contact us on +971 6 5531376 where a member of our team will be happy to help.
For those who need to keep moving, we're continuing to take orders as normal. We'll deliver your car to your door and, to ensure your safety, all handovers are conducted at a safe distance. Learn more about the steps we’re taking to keep everyone safe during this time.
Steer Well Auto supports financing at every stage of the buying journey: On any vehicle page, click on the ask question’ button Ask your representative over the phone or in person at any point before, during, or after your visit to our showroom. Your rates will vary depending on what the primary applicant and cosigner credit scores and history are.
Once you book your car, we’ll send you an email to confirm your car details. If you don’t receive this within 24 hours, please call us on +971 6 5531376.
Once payment is complete, We will start the shipping process from paper works to loading into the vessel. The entire process can be tracked from your account dashboard.