Terms of Use

Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or visit our site. When ordering or registering on our site or through our call center, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information, Passport number, information about the vehicle you are selling, or buying, or other relevant information. You may, however, visit our site anonymously, if you have set up these settings in your browser.

By providing any information on our website, you consent to our terms and privacy policy

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways: to personalize your experience( your information helps us to better respond to your individual needs); To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you); To improve our user happiness ( your information helps us to more effectively respond to your user service requests and support needs); To process transactions; to administer a contest, promotion, survey or other site feature; To send periodic emails, and to perform other tasks that are necessary as part of providing services on our website.

The email address you provide on the website for order processing or for any other reason may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, send an email to unsubscribe@steerwellauto.com and include the email address that you would like to unsubscribe.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company or entity for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted using a private, secure connection and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information( credit cards, passport numbers, financials, etc.) will be kept on file for more than 100 days in order to deal with any possible chargebacks that may arise.

Do we use cookies?

Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser that enables the sites or service providers systems to recognize your browser and capture and remember certain information. This can only happen if you allow it( based on the settings in your browser). Steer Well Auto does use cookies on our website, with your permission.

We use cookies to help us remember and process the items in our shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or with our sales executive team.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Do you offer third party products or links on your website or in your communications to users?

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Do you comply with the California Online Privacy Protection Act?

Yes. We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 18 years of age. Our website, products, and services are all directed to people who are at least 18 years old or older. If you provide information on our website, you certify that you are 18 years or older. How do I contact you about the privacy policy? If there are any questions regarding Steer Well Auto inspection Report terms and conditions, you may contact us using the information below.

 

 

 

TERMS & CONDITIONS REALTED TO THE PAYMENT SYSTEM –

STEER WELL CARS TR. CO. LLC” maintains the www.steerwellauto.com Website ("Site").

  • “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
  • “Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.”
  • ‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment.’’
  • ‘’The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency”.
  • ‘’We will not trade with or provide any services to OFAC and sanctioned countries.’’
  • ‘’Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’
  • ‘’Cardholder must retain a copy of transaction records and www.steerwellauto.com policies and rules.’’
  • ‘’User is responsible for maintaining the confidentiality of his account.’’

 

PRIVACY POLICY –
  • www.steerwellauto.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, www.steerwellauto.com (website) cannot guarantee the security of any information that is disclosed online’’
  • “The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.

 

  1. NOTE:
    1.  ‘‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.’’
PAYMENT CONFIRMATION – 

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.

 

REFUND POLICY –

STEERWELL CARS inform the Cardholders of their rights and responsibilities.

  • ’Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.”
  • The Payment collected by the Steerwell cars through the website payment gate way is for the deposit made to hold the car under the customer details.

 

CANCELLATION POLICY  –

Customer can cancel their requested services within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

If you have any concerns, feel free to call me and to discuss the points that you need to get clarified.

CONTACT: 

KAFEEL: 0971 50 787 1103

SHAKEEL: 0971 50 796 4793

IMTIAZ: 0971 55 580 7343. | Email: info@steerwellauto.com